0kkbd Privacy Policy

1. Introduction

Welcome to 0kkbd. We are committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains the types of personal information we collect, the purposes for which we use it, how it is stored, and the circumstances under which it may be shared with third parties. It applies to all users accessing 0kkbd through our website at https://0kkbd.ws.

By registering an account or using any feature of 0kkbd, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform. We encourage you to review this document periodically, as we may update it from time to time to reflect changes in our services or applicable law.

2. Information We Collect

We collect information in two main ways: information you provide directly to us during the account creation and gaming process, and information that is collected automatically when you use our platform.

Information You Provide Directly

• Full name and date of birth (for age verification — players must be 21 or older)
• Mobile number and email address used to create your account
• Residential address and city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• National ID or passport information submitted during account verification (KYC)
• Payment method details: mobile wallet numbers for bKash, Nagad, Rocket, or Upay, and bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank transactions

Information Collected Automatically

• Device type, operating system, and browser version used to access the platform
• IP address and approximate geographic location (to detect region and prevent fraud)
• Session duration, pages visited, game activity logs, and betting history
• Cookies and similar tracking technologies (see Section 5 for details)

3. How We Use Your Information

The information we collect is used solely to operate, maintain, and improve the 0kkbd platform and your experience on it. Specifically, we use your data for the following purposes:

• Account creation, authentication, and ongoing account management
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer channels
• Verifying your identity and age (21+ only) in compliance with our responsible gaming obligations
• Providing customer support, responding to queries, and resolving disputes
• Detecting, preventing, and investigating fraud, money laundering, and other prohibited activities
• Sending account notifications, bonus alerts, and promotional communications (you may opt out of marketing messages at any time)

4. Payment Information and Security

0kkbd processes financial transactions through trusted third-party payment providers including bKash, Nagad, and Rocket — the most widely used mobile financial services in Bangladesh. When you initiate a deposit or withdrawal, you are interacting with the respective payment provider's secure gateway. 0kkbd does not store your full mobile banking PIN, OTP codes, or bank card numbers on our servers.

Transaction reference numbers and amounts are logged for account balance management, dispute resolution, and anti-fraud compliance purposes. Our platform uses secure HTTPS connections for all payment-related pages, and access to financial records is restricted to authorised staff only.

5. Cookies and Tracking Technologies

0kkbd uses cookies and similar technologies to enhance your browsing experience, remember your session preferences, and analyse platform usage patterns. Cookies are small text files placed on your device when you visit our website. They allow our platform to recognise your device on return visits and to personalise your experience.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly, including session management and security tokens
• Analytics cookies: help us understand how users interact with our pages so we can improve navigation and content
• Preference cookies: store your language, currency display, and other platform settings between visits

You can manage or disable cookies through your mobile browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the 0kkbd platform, such as maintaining your login session.

6. Sharing of Your Information

0kkbd does not sell, trade, or rent your personal data to third parties for marketing or commercial purposes. We share information only in the following limited and specific circumstances:

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, or banking partners strictly to complete your requested financial transactions
• Technology partners: platform infrastructure, security, and analytics providers who operate under strict data processing agreements and are prohibited from using your data for independent purposes
• Legal compliance: when required to do so by applicable law, court order, or legitimate government authority request
• Fraud prevention: information may be shared with fraud detection services or law enforcement agencies in cases of suspected illegal activity, account abuse, or financial fraud

In all cases of data sharing with service partners, we require contractual commitments that your data be used only for the specified purpose, handled securely, and deleted when no longer necessary.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, compliance, and operational obligations. Specifically: account registration data and transaction records are retained for a minimum period to support dispute resolution and comply with anti-money laundering (AML) requirements. Game session logs are retained for a period necessary for platform integrity and fraud analysis.

If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where there is an outstanding balance, active bonus, or unresolved dispute associated with your account.

8. Your Rights

As a 0kkbd user, you have the following rights with regard to your personal data. To exercise any of these rights, contact our support team at [email protected] with your request and account details.

• Right of access: request a copy of the personal data we hold about you
• Right of rectification: request correction of any inaccurate or incomplete data in your account
• Right of erasure: request deletion of your personal data, subject to legal retention requirements
• Right to object: object to the processing of your data for direct marketing purposes
• Right to withdraw consent: withdraw your consent for optional data processing activities such as marketing communications at any time

We will respond to all verified data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing the request to protect your account security.

9. Children and Age Restriction

0kkbd is strictly an adults-only platform. Our services are not intended for, directed at, or available to any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step during account registration, and we reserve the right to request additional documentation at any time to confirm a user's age.

If we discover or are notified that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on 0kkbd, please notify us immediately at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, technology, legal requirements, or the scope of our services. When we make material changes, we will update the "Last Updated" date at the top of this page. Where changes are significant, we may also notify registered users via their registered email address or through an in-platform notification.

Your continued use of the 0kkbd platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting [email protected].

11. Contact and Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 0kkbd handles your personal data, our support team is available to help. We are committed to addressing all privacy-related queries promptly and transparently.

Reach us at: [email protected] — we aim to respond to all privacy enquiries within 5 business days. For account-specific issues, please include your registered username or mobile number (do not send your PIN or password) so we can locate your account efficiently.